AI integration for business: an assistant in your bot or on your site
An AI model that knows your product: it answers common questions, sorts requests and drafts texts.
PriceQuoted after a short brief, before work starts
What you get
Language models are good at work with a lot of text. Answering a common question, understanding what a customer wants, splitting a request into fields, summing up a long thread. The team saves time when the model is connected to your data and knows its limits.
We put the assistant where the work already happens: in a Telegram bot, on your site, in the team chat or in your CRM. It answers from your materials and does not make things up. Questions it cannot answer go to a person.
We start with the task and examples: which questions come in, which answers are right, what the assistant must not say. We build a knowledge base from your materials, choose a model and tune the answers. Before launch we check them on real questions together with you. After launch we watch where the assistant gets things wrong and add to the base.
Included
- Review of where AI helps and where it does not
- Knowledge base from your materials
- Assistant in a Telegram bot, on your site or in the team chat
- Answer rules and hand-off to a person
- Testing on real questions before launch
- Tuning and updates after launch
Who it is for
- Support teams with many similar questions
- Online schools and services with a large knowledge base
- Sales teams that sort incoming requests
- Teams that work with a lot of text
Related work
Full portfolio
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FAQ
Will the assistant make up answers?
We set it up to answer from your materials and to say plainly when it does not know. Those questions go to a person. AI mistakes cannot be ruled out completely, so we check the answers on your examples before launch and keep an eye on them after.
Which AI model do you use?
We choose for the task, the budget and your data requirements. It can be a model from a large provider through an API or a model on your own server. We discuss what the model requests will cost in advance.
Where does our data go?
We decide this before we start. The model can get only what it needs for an answer, customer personal data can be removed, or the model can run on your server. We show you the provider’s terms in advance.
What do you need from us to start?
The task in your own words, the materials the assistant will answer from (your site, documents, FAQs) and examples of real messages. The more examples, the more accurate the answers.
Can the assistant join a bot that already works?
Yes. The assistant answers questions asked in free form, while the bot’s buttons and flows stay as they are. If there is no bot yet, we build it together with the assistant.
Often ordered together
- Telegram botsA bot that takes requests, sells and answers customers while your team is busy.
- Business automationLess manual work: requests, statuses and notifications move on their own, and the team spends its time on customers.
- CRM and internal systemsYour own system for the team: customers, orders and tasks in one place, set up the way you actually work.
Tell us about your project
We reply in Telegram with the scope, timeline and price. No obligation.